Article 1: Introduction
Run to the Future Labs ("Company," "we," "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and protect your personal information when you use our website and services.
Article 2: Information We Collect
2.1 Quote / Inquiry Form Information
When you submit information through our quote or 1:1 consultation form, we collect:
- Company name: to understand your business context
- Contact name: to identify and address you personally
- Email: to respond to your inquiry
- Phone: secondary contact channel
- Inquiry details (goods, quantity, requirements) and desired due date: to prepare a quote and align on timeline
- Attachments (optional): logos, design drafts, references, and other production materials
- Consent flags for personal-information collection / use and marketing communications
2.2 Newsletter Subscription Information
When you subscribe to our newsletter, we collect:
- Email address: to send our newsletter
2.3 Automatic Information
We may automatically collect certain technical information when you visit our website, such as:
- IP address
- Browser type and version
- Pages visited and time spent
- Referring website
Article 3: How We Use Your Information
We use your personal information to:
- Respond to your business inquiries and provide quotes / proposals
- Send newsletters and new-product updates to users who have opted in to marketing communications
- Communicate about our services and potential collaboration
- Improve our website and services
- Comply with legal obligations
Article 4: Information Sharing
4.1 Internal Use
Your information may be shared internally with our sales and operations teams to provide you with the best service.
4.2 Third Parties
We do not sell, trade, or share your personal information with third parties, except:
- When required by law or legal process
- To protect our rights or the safety of others
- With service providers who assist us in operating our website (under strict confidentiality agreements)
4.3 Processing Entrustment
To operate our services, we entrust the processing of personal information to the providers below, and we supervise them to ensure compliance with applicable laws.
- Amazon Web Services: website and server infrastructure hosting, and quote attachment storage (S3)
- Slack: quote inquiry notifications
- Kit (ConvertKit): newsletter delivery and management of marketing opt-in subscribers
- Google, Microsoft, PostHog: visitor analytics and session recording (upon consent)
Article 5: Data Security
We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet is 100% secure.
Article 6: Data Retention
We retain your personal information only as long as necessary to:
- Fulfill the purposes for which it was collected
- Comply with legal requirements
- Resolve disputes
Business inquiry data is destroyed 1 year after submission. If you request deletion, we delete it without delay even before then. Newsletter and marketing opt-in information is deleted immediately upon unsubscribe. Where applicable laws require retention, we keep the data for the period required.
Article 7: Your Rights
You have the right to:
- Access: Request a copy of your personal information we hold
- Correction: Request correction of inaccurate information
- Deletion: Request deletion of your personal information
- Portability: Request transfer of your data in a structured format
- Objection: Object to processing of your personal information
To exercise these rights, please contact us using the information provided below.
Article 8: Cookies and Tracking
We may use cookies and similar technologies to:
- Remember your preferences
- Analyze website usage and improve our services
- Analyze usability through session recording (capturing interactions such as page navigation and clicks)
- Ensure website security
Analytics and session-recording tools (Google Analytics, Microsoft Clarity, PostHog) operate only after you accept them on the consent banner; no related cookies or session recordings are collected if you decline or before you choose. Session recordings mask sensitive content such as input fields by default. You can also control cookies through your browser settings.
Article 9: International Data Transfers
We transfer personal information overseas to use the services below, with appropriate safeguards in place to protect your information.
- Google, Microsoft, PostHog (USA): visitor analytics and session recording (upon consent); data transferred: anonymous identifiers and usage records
- Kit (ConvertKit) (USA): newsletter and marketing management; data transferred: email, name, company, phone, language
- Slack (USA): quote inquiry notifications; data transferred: inquiry content
- Amazon Web Services (USA and others): infrastructure hosting and quote attachment storage; data transferred: uploaded attachments
Article 10: Updates to This Policy
We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new policy on our website with an updated effective date.
Article 11: Contact Information
Privacy Officer
If you have questions about this Privacy Policy or wish to exercise your rights, please contact:
- Name: Jeongsik Woo
- Position: CTO
- Email: sik@o-sean.io
- Tel: (+82) 1544-0782
Data Protection Authorities
If you believe we have not addressed your privacy concerns adequately, you may contact your local data protection authority.
Article 12: Legal Basis for Processing
We process your personal information based on:
- Legitimate interests: To respond to your business inquiries and provide our services
- Consent: When you voluntarily submit information through our contact form
- Legal compliance: When required by applicable laws
Last updated: 2026.06.23